Research and Insight

• Identifies strength and weaknesses in brand perception, operations, web-design and sales performance, basically what works and what doesn’t.
• Delivers real-world consumer insights to inform decision-making and resolve some of the most common and problematic issues in your online business.

Digital Strategy

• Assesses your business and develops a growth strategy, using our operational & business expertise.
• Provides fresh thinking and starts with your customer in mind, gets all parts of your business talking and working together and gives you creative ideas about how to accelerate growth.

User Centred Design

• Provides insights on user behavior and needs to ensure your online business wins new customers.
• Creates robust customer profiles and concepts to prioritize the ‘must have’ content and functionality to increase the likelihood of commercial success.

Expandeer Lab: merchandising & A/B testing

• Provides a tool for testing site content to increase site effectiveness and to find out what leads to the most conversions.